Terms & Conditions


Congratulations on your recent home purchase, and thank you for visiting the website of Dala Décor, daladecor.com (“website). All eligible participants of the Unreserved x Dala Décor furniture voucher must have a signed Agreement of Purchase of Sale on or before March 15, 2022. You will be eligible to use your voucher towards any in-store or online purchase as soon as the action has closed on the Unreserved auction platform without an expiration date. This voucher cannot be applied towards any/all discounted or promotional pieces or during a promotional period. A signed agreement surrounding the Unreserved x Dala Décor shopping voucher previously stated will be mandatory.


Within the parameters of your voucher, all purchased pieces will include a 1-year warranty. To the fullest extent permissible pursuant to applicable law, Dala Décor disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.


Custom furniture and oversized items have extended processing and delivery times. The quoted lead time for custom furniture reflects the production and processing time of the item before it leaves our warehouse. Once the item has reached our warehouse, the item will be delivered within 1-2 weeks.

Please note that if your order contains multiple made-to-order/custom items with varying lead times, delivery will be consolidated into one with the latest quoted lead time. All furniture is final sale and not eligible for return. 

Please note that all lead times are approximate and are subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Lead times are strictly quoted as production time only and do not include transit time. Please allow an additional 1-3 weeks for delivery. If multiple items are ordered together, the full order will ship once all items are completed. To check on the status of your order at any time, simply log into your account.


We respect and are committed to protecting your privacy. In order to serve you better, we may collect personally identifiable information when you visit our website. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page(s) you visited. This information will never be sold by anyone.


Your payment and personal information are always safe. Our software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


Your submission of personal information through the Website is governed by our Privacy Policy, which can be accessed on the Website, or by clicking on the following link: shoppeamberinteriors.com/customer-care#privacy-policy.


Please do not copy images or content found on the Website. The entire content included on this Website, including but not limited to text, graphics, logos, button icons, and images, is copyrighted as a collective work under the United States and international copyright laws and is the property of the Company. The collective work includes works that are licensed to the Company. Any use, including but not limited to the reproduction, distribution, display, or transmission of the content of this Website is strictly prohibited unless authorized in writing by the Company.


Dala Decor's online store reserves the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order, or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code at our sole discretion. If any order cancellation occurs, you will be credited in full for the canceled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.


These terms and conditions, or any part of them, may be terminated by the Company without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Applicable Law and Indemnification, shall survive any termination.


You agree to indemnify, defend, and hold daladecor.com the Company, subsidiaries, affiliates, partners, officers, directors, employees, interns, subcontractors, agents, licensors, and suppliers harmless from any claim or demand, expenses, damages, and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to you or any other person accessing this Website.


In addition to your gifted furniture allowance, you will be in touch with one of our Certified Interior Decorators for a curated design experience. This experience will include: 1 x Design Discovery Call, 1 x Virtual or Physical Walk-through of your new home, 1 x Mood board with 3 Modifications, 1 x Finalized Floor Plan. This touchpoint will be accessible during regular working hours of Monday to Friday between the hours of 9 am - 5 pm EST only.


In-store pickup is also available should you wish you pick up smaller pieces from your order as they are received at our warehouse. Should your order contain items such as large furniture pieces, artwork, or select lighting, local delivery will be the automatic delivery method to ensure efficiency and furniture protection.


We attempt to be as accurate as possible when describing our products on our website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content available on the website are accurate, complete, reliable, current, or error-free.


In the event that a Dala Decor's product is mistakenly listed at an incorrect price on the website, we reserve the right to refuse or cancel any orders placed for a product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount charged to your credit card.


The Company may deliver notice to you by e-mail, a general notice on the Website, or by other reliable methods to the address you have provided to us.


Daladecor.com accepts payments from PayPal, Visa, MasterCard, and American Express. PayPal is the preferred way to pay online due to its safety and speed. PayPal stores and safeguards your credit card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop.


We reserve the right to refuse service to anyone for any reason at any time. By using this Website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of these conditions, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.


You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


Questions about our Terms and Conditions should be sent to us at:

We are Located:

Dala Décor Ottawa
1790 Woodward Drive
Ottawa, ON, 
K2C 0P7
Tel: (613) 693-0770
Dala Décor Toronto
16 Benton Ave.Toronto,
ON, M6M 3G4
Tel: (416) 901-5576
Toronto Warehouse
16 Benton Road  Toronto, ON, M6M 3G4
Ottawa Warehouse
Dala Décor Ottawa Warehouse, 42 Nixon Farm Drive, Ottawa ON, K0A 2Z0
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