Complimentary local shipping over $1000. Must be within 1.5 hours of Ottawa centre.
WE OFFER FREE WHITE GLOVE DELIVERY SERVICE FOR ORDERS OVER $2500 TO ANY NON RURAL AREAS IN CANADA Please allow 2-5 weeks for your order to be delivered to you.
WHITE GLOVE DELIVERY IS AVAILABLE FOR ANY ORDERS UNDER $2500 FOR A FEE OF $250.
IF YOU HAVE SELECTED PICK UP OUR TEAM WILL BE IN TOUCH TO NOTIFY YOU WHEN YOUR ITEM HAS BEEN RECEIVED AT THE WAREHOUSE OR SHOWROOM AND IS READY FOR PICK UP. PLEASE CONTACT US PRIOR TO YOUR PICK UP SO OUR TEAM CAN ENSURE YOU ITEM(S) ARE READILY AVAILABLE FOR YOU AND WE CAN ASSIST LOADING IT INTO YOUR VEHICLE IF NEEDED.
IF YOU HAVE CHOSEN *CONTACT ME FOR ALTERNATIVE SHIPPING OPTIONS. OUR TEAM WILL BE IN TOUCH TO MAKE ANY NECESSARY ARRANGEMENTS REQUIRED TO ENSURE YOU RECEIVE YOUR PRODUCT AS DISCUSSED.
Items are shipped via Courier (Purolator, UPS, Fedex or Canada Post). Some of our larger items are considered oversize and may be shipped with a freight carrier. Please note STANDARD DELIVERY IS DOORSTEP ONLY. This means the delivery team does not enter the home or assemble the furniture. If you live in a building it would be brought into the lobby and no further. Most larger furniture pieces come fully assembled. Please ensure you are comfortable bringing it to its desired destination in your home or contact us to upgrade to White Glove Delivery. White glove service may be requested in certain areas at an extra cost. The service includes unpacking, furniture inspection, assembly and removal of all debris.
PLEASE SELECT CONTACT ME FOR ALTERNATIVE SHIPPING OPTIONS. Our team will be in touch to make necessary arrangements based on your location and requirements.
For shipments delivered outside CANADA, the customer’s state may charge an OCTROI Duty on the top of the price of the item. These charges are beyond our control and can’t be reimbursed.
Cancellation of Order by Dala Decor.
Dala Decor reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Dala Decor for re-delivery shall be claimed from the User.
Hours:Monday - Friday9am - 4pm
16 Benton Road Toronto, ON,
Tel: (416) 901-5576
Dala Décor Ottawa Warehouse
42 Nixon Farm Drive